Privacy Policy
This Privacy Policy explains how we collect, use, and share information when you use Pic Pilot Meta and our website.
Information We Collect
We may collect:
- Account and billing information — Handled by our payment partner (e.g., name, email, transaction details). We do not receive full card details.
- License and activation data — Such as license key status, site URL or domain, and activation counts.
- Support communications — Emails, messages, and attachments you send to us.
- Website analytics — Basic usage metrics, if enabled on our site.
How We Use Information
- Provide licensing, updates, and access control
- Deliver support and respond to requests
- Prevent fraud and abuse
- Improve the product
Third-Party Services
Payments, taxes, and license delivery may be handled by partners such as Freemius. Their processing is governed by their own privacy policies.
Data Retention
We retain information only as long as needed for legitimate business purposes (licensing, support, and compliance). You may request access, correction, or deletion of your personal data where legally applicable by contacting us at [email protected].
Security
We use reasonable safeguards, but no method of transmission or storage is 100% secure.
Changes
We may update this policy from time to time. Updates will be posted here with a revised date.
Billing & Trial Policy
- Trial: A 7-day trial is available on eligible plans. Cancel before it ends to avoid being charged.
- Auto-renew: Subscriptions renew automatically unless canceled.
- No refunds: Once charged, purchases are final (see Terms for details).
- How to cancel: Use the customer portal link in your receipt email or contact support if you can’t access it.